Customer relationship management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, [...]
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To improve the bottom line, most companies look to increase revenue and add new customers. However, that strategy can prove challenging when the economy slows and new customers are difficult to find. [...]
Read MoreFrom William Schlageter, Lead Software Developer
Read MoreThis is the final entry in our CRM Terms to Know series. We hope these posts have helped you navigate the Customer Relationship Management software world. Do you know what SaaS means? Or XML? WAP? [...]
Read MorePart 2 of our ongoing series CRM Terms to Know is designed to help you get up to speed fast on the terms you'll be encountering in the world of Customer Relationship Management systems. Keep this [...]
Read MoreThinking about deploying CRM software and strategies? Make sure you're familiar with the terms you're reading, hearing and discussing. This handy guide will help you through the profusion of acronyms [...]
Read MoreIt’s easy to think of CRM, and CRM software, as a tool that the salespeople use. But great CUSTOMER RELATIONSHIPS (the “CR” in “CRM”) are built on much more than sales. So let’s take a look at some [...]
Read MoreFrom Annette Manias, President of Oasis Solutions Group
Read MoreCRM software allows companies to track, capture, manage and share information between departments and staff. These capabilities allow companies to complete sales, marketing and customer service [...]
Read MoreThere are many steps in the modern sales process. Automation of these steps can provide your organization with a more complete customer profile and save time and resources. Companies must balance the [...]
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